Frequently Asked Questions

MyCarPros is a new online car buying service for individuals and members of organizations, to purchase a vehicle on a platform which minimizes the cost and maximizes the pleasurable experience of buying a new car. Check out what we do.

Yes—our car buying service is offered for one flat fee of $499. Once you agree to our service terms and conditions, you’ll be directed to the secure payment screen to begin the process. If you have any questions, our team is always available to help before you sign up. Learn more at mycarpros.com.

Yes—we strive to find your dream car as close to you as possible, but our primary goal is to match you with the right car that meets your requirements. If that means locating the perfect car in another state, we’ll do everything we can to make it happen.

MyCarPros works with a nationwide network of data providers to get you the car you want at a competitive price. See our process.

Follow the process outlined in the website by first telling us what your dream car is, agreeing to our process and submitting the $499 flat fee payment.

Your assigned CarPro will typically respond within one business day to review details and begin the search for your dream car. Your CarPro will keep you informed throughout the entire process. A close partnership between you and your CarPro allows us to move quickly once your vehicle is located and expedite the purchase process.

Our goal is to find your new car and help finalize the purchase as efficiently as possible. While some challenges may be outside of our control, we’re with you every step of the way to navigate any obstacles and deliver an experience our customers are happy to recommend to others.

Yes, We use a third party called Deluxe Payment Platform which for over 100 years have been a trusted payments and data leader. Today, their solutions connect 3 million small businesses, 4,000 financial institutions and hundreds of the world’s leading brands such as MyCarPros with customers and their money.

We are a car buying service dedicated to helping our customers find their dream car, purchase it at an attractive price, finance with attractive terms, and deliver it to your home. We use our buying power and expertise to help you get excellent value and an enjoyable experience.

We are not affiliated with any dealerships and we do not support the traditional car buying model.  

MyCarPros keeps buyers out of the dealership — and especially out of the finance office — where the traditional dealer model can cost consumers more than 10x our simple flat-fee service. We handle the entire process online, allowing customers to shop, purchase, and complete paperwork from home instead of spending hours at a dealership.

MyCarPros is committed to finding your dream car within your budget, with full transparency throughout the process as outlined in our Service Agreement. We work closely with you every step of the way and continue the search until you’re completely satisfied and driving the car of your dreams. Bottom line is, if we can’t find you the car of your dreams a full refund will be issued.

We understand that changes can occur during the process. Should this occur, then MyCarPros will evaluate the scope of work completed and evaluate any possible refund. 

MyCarPros is a vehicle buying service, and any discount we secure is fully transparent and passed directly to our customers. That’s the beauty of our service—you pay a flat fee, and we work to get you the best possible deal with no hidden costs or fees.

Red flags at a dealership include unclear pricing, unexplained fees, pressure to focus only on monthly payments, and reluctance to provide written details. Transparency and consistency in pricing information are key indicators of a straightforward transaction. MyCarPros navigates through these red flags on your behalf.

MyCarPros is an independent car buying service company and is not endorsed, compensated, or affiliated with any automobile manufacturer or dealership. Our independent status assures our customers that we are working only for them and with no hidden agenda. 

MyCarPros generally licenses vehicle photos from independent photographers and/or companies that specialize in photographing specific vehicle models. In most cases, these images are not provided by automobile manufacturers. As a result, angles, orientation, lighting, and other visual details may differ from images shown on a manufacturer’s website. Vehicle photos are for reference purposes only and do not imply endorsement, affiliation, or sponsorship by the automobile manufacturer of the photographed vehicle.

The most attractive price from the seller is passed directly to the buyer—no hidden fees, full transparency. Any documentation received from the seller is shared with the buyer for full review and approval before moving forward.

Because vehicle shipping varies greatly, any shipping fee is an additional charge.  

When you submit your information, a CarPro will gather all the details you provide to help expedite the search for your perfect car. Any missing information on the vehicle requirement form will be reviewed and added as needed. Throughout the buying process, your CarPro will actively search for a vehicle that meets your specified requirements.

Yes—we are committed to fully protecting our customers’ information and ensuring you experience no undue burden from our process. We never sell or share your private information with anyone without your written permission. Learn more in our Privacy Policy.

Yes, when possible, we utilize our in-house shipping brokerage provider. We understand that finding the right vehicle can feel overwhelming, and ensuring it’s delivered safely and on time is just as important. That’s why we’ve invested in OAS (onlineautoshipper.com) to offer an efficient, reliable, and cost-effective solution for delivering your new car.

Yes, at this time we can only provide our service to US citizens, within the contigious U.S. States

Buying a new car was once an exciting and rewarding experience — a moment where customers could truly enjoy purchasing their dream vehicle. Over time, however, the process has become increasingly frustrating, time-consuming, and expensive as dealership profit models have too often overshadowed the customer experience.

At MyCarPros, we believe technology and efficiency should work for the buyer, not against them. Our platform was created to modernize the car-buying process, making it more enjoyable, transparent, and affordable for everyone. By leveraging digital tools and our collective buying power, we provide customers with a smarter way to purchase vehicles while delivering greater value throughout the entire buying experience.